Terms of service

Last Updated: [Insert Date]

Welcome to Gentera Med. By accessing or using our website (https://genteramed.com) and our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our platform.


1. Acceptance of Terms

By using our services, you confirm that you are at least 18 years old or have legal parental/guardian consent. If you do not agree with any of these terms, please do not use our services.


2. Services Provided

Gentera Med offers wellness, regenerative medicine, aesthetic treatments, IV therapy, functional medicine, and diagnostic services. Services may be subject to change, availability, and regulatory requirements.


3. Medical Disclaimer

  • The information provided on our website and through our services is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.
  • Always consult with a licensed healthcare provider before undergoing any treatment.
  • Results may vary from person to person.

4. Appointment & Cancellation Policy

  • Appointments must be scheduled in advance via our website or phone.
  • Cancellations must be made at least 24 hours in advance to avoid cancellation fees.
  • Late arrivals may result in a shortened session or rescheduling.

5. Payment & Refund Policy

  • Payment is required at the time of service unless otherwise specified.
  • We accept credit/debit cards and other payment methods listed on our website.
  • Refunds are only issued for eligible cases as determined by our refund policy.

6. Privacy & Data Protection

Your personal information is protected under our Privacy Policy. By using our services, you consent to our collection and use of your data as described in the policy.


7. User Conduct

You agree not to:

  • Misuse or interfere with our website or services.
  • Provide false information or impersonate another person.
  • Attempt unauthorized access to our system.

8. Intellectual Property

  • All website content, including text, images, and branding, is owned by Gentera Med.
  • Unauthorized use, reproduction, or distribution of our materials is prohibited.

9. Limitation of Liability

Gentera Med is not responsible for any direct, indirect, incidental, or consequential damages resulting from the use of our services, except where prohibited by law.


10. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the new terms.


11. Contact Information

For any questions or concerns, please contact us at:

Gentera Med Locations:

  • Coral Gables, FL: 550 Biltmore Way, Suite 101, Coral Gables, FL 33134
  • Los Angeles, CA: 640 S San Vicente Blvd, Suite 450, Los Angeles, CA 90048

Email: info@genteramed.com
Phone: +1 (305) 424-5775